On the morning of April 10th, two pet dogs and one pet cat boarded the G119 high‑speed train from Beijingnan Railway Station to Shanghai Hongqiao Railway Station, marking the official launch of the pet consignment service on China's high-speed trains. This service has been piloted on some Beijing-Shanghai high-speed trains since April 8th, and 36 reservation orders have been received through the 12306 platform.
"I often travel on business with my dog. Previously, I either drove or consigned it in the airplane's cargo hold, which was time‑consuming and expensive," said Ms. Cui, who was traveling with her six‑year‑old dog to Jinan. "Now that pets can be consigned on high-speed trains, I booked immediately. The whole process went smoothly. The ticket plus the consignment fee was just over 500 yuan, which is much easier than driving."
Another passenger, Mr. Tang, experienced the service for the first time. "In the past, I could only board my cat at a pet hotel during business trips. This time, I prepared cat litter and toys, and with the staff's help, my cat quickly adapted to the container and lay quietly inside. I felt very reassured."
The high-speed train pet consignment requires the use of a railway-specific pet box measuring 60 cm long, 45 cm wide, and 46 cm high. The fully enclosed container features an air‑recirculation system, external displays for oxygen level, temperature, and humidity, and is equipped with noise‑reduction and odor‑control functions. Inside, cameras allow staff to monitor pets in real time; if any parameter goes out of the normal range, the display turns red and the system will automatically alarm to ensure safety.
"The specialized pet container is fully equipped and supervised by trained professionals, so I feel completely relieved to entrust my pet to them," said passenger Ms. An. The railway department also provides matching trays for different pets, such as cat litter trays for cats and pee-pee pads for dogs, all of which are provided for free.
Currently, the service is being piloted on 10 trains among five railway stations, including Beijingnan, Jinanxi, Nanjingnan, Shanghai Hongqiao, and Hangzhoudong. Passengers can book via the 12306 platform at least two days in advance. Each passenger may consign one healthy cat or dog with a weight not exceeding 15 kg and a shoulder height not exceeding 40 cm.
Source: Lingnan on the Cloud
宠物坐上中国高铁啦！
4月10日清晨，北京南至上海虹桥的G119次列车上搭载了两只宠物狗和一只宠物猫，标志着中国高铁宠物托运服务正式启用。该服务自4月8日起在京沪高铁部分列车试点，已通过12306平台接到36个预约订单。
“我经常带狗出差，以前不是开车就是托运飞机货舱，费时又费钱。”崔女士此行带着6岁的宠物犬前往济南，“现在高铁可以托运宠物了，我第一时间预约，整个流程很顺利。车票加托运费才500多，比开车轻松多了。”
另一位旅客唐先生也首次体验了该服务。他表示，以往出差只能将宠物猫寄养，“这次我提前准备了猫砂和玩具，在工作人员帮助下，猫很快适应了环境，安静地躺在宠物箱里，很安心。”
据介绍，高铁托运需使用铁路专用宠物箱，长60厘米、宽45厘米、高46厘米，全封闭设计，配备新风系统及温湿度、含氧量传感器，还具备降噪、除味等功能。箱内设有摄像头，运输中工作人员可随时监控宠物状态。显示屏亮红灯时系统自动报警，确保安全。
“专用宠物箱功能很齐全，还有专业人员看护，把宠物交给他们我很放心。”乘客安女士表示。铁路部门还为不同宠物提供配套托盘，如猫用猫砂盘、犬用尿垫，均免费提供。
目前该服务在北京南、济南西、南京南、上海虹桥、杭州东5座车站的10趟列车上试点。旅客可在铁路12306平台提前2天以上预约，每人可托运1只健康、体重不超15公斤、肩高不超40厘米的猫或犬类宠物。
文、图丨记者 王莉
译丨柯妃娟
英文审校丨林佳岱
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